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Internal Uses
We collect, store and process your personal information on servers
located in the United States. We use the information we collect
about you in order 1) to provide our services and process your
transactions, 2) to provide customer service, 3) to determine your
eligibility to receive offers for special features or products and
4) to improve our products and services.
We give access to individually identifiable information about our
users only to those employees who require it to fulfill customer
service requests.
Disclosure to Third Parties Other Than CWTI Customers
CWTI will not sell or rent any of your personally identifiable
information to third parties. CWTI will not share any of your
personally identifiable information with third parties except in the
limited circumstances described below, or with your express
permission (and with other CWTI customers as described above). These
third parties are limited by law or by contract from using the
information for secondary purposes beyond the purposes for which the
information is shared.
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We share
information with companies that help us process the transactions
you request and protect our customers' transactions from fraud,
such as sharing your credit card number with a service that
screens for lost and stolen card numbers. See "Information About
You From Third Parties" in Section B above. Additionally, if you
go into a negative balance and owe us money, we may share
information with processing companies including collection
agencies.
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We
disclose information that we in good faith believe is
appropriate to cooperate in investigations of fraud or other
illegal activity, or to conduct investigations of violations of
our User Agreement. For example, this means that if we conduct a
fraud investigation and conclude that one side has engaged in
deceptive practices, we can give that person or entity's contact
information (but not bank account or credit card information) to
victims who request it.
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We
disclose information in response to a subpoena, warrant, court
order, levy, attachment, order of a court-appointed receiver or
other comparable legal process, including subpoenas from private
parties in a civil action.
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We
disclose information to your agent or legal representative (such
as the holder of a power of attorney that you grant, or a
guardian appointed for you).
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We share
aggregated statistical data with our business partners or for
public relations. For example, we may disclose that a specific
percentage of our users live in California. However, this
aggregated information is not tied to personally identifiable
information.
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As with
any other business, it is possible that CWTI in the future could
merge with or be acquired by another company. If such an
acquisition occurs, the successor company would have access to
the information maintained by CWTI, including customer account
information, but would continue to be bound by this Privacy
Policy unless and until it is amended as described in Section A
above.
Our
Contacts with CWTI Customers
We communicate with users on a regular basis via e-mail to provide
requested services, and we also communicate by phone to resolve
customer complaints or investigate suspicious transactions. We use
your e-mail address to confirm your opening of a CWTI account, to
send you notice of payments that you send or receive through CWTI
(including referral payments described below), to send information
about important changes to our products and services, and to send
notices and other disclosures required by law. Generally, users
cannot opt out of these communications, but they will be primarily
informational in nature rather than promotional.
We also use your e-mail address to send you other types of
communications that you can control, including the CWTI newsletter,
customer surveys and notice of special third-party promotions. You
can choose whether to receive some, all or none of these
communications when you complete the registration process, or at any
time thereafter, by logging in to your account on the CWTI Web site
and changing your preferences in the Profile page of the My Account
tab.
In connection with independent audits of our financial statements
and operations, the auditors may seek to contact a sample of our
customers to confirm that our records are accurate. However, these
auditors cannot use personally identifiable information for any
secondary purposes.
Internet Address Information
We use IP addresses, browser types and access times to analyze
trends, administer the site, improve site performance and gather
broad demographic information for aggregate use.
Your
Use of Information and Our Services
In order to facilitate the transactions between CWTI members, our
service allows you limited access other users' contact or shipping
information. As a seller you may have access to the User ID, email
address and other contact or shipping information of the purchaser,
and as a purchaser you may have access to the User ID, email address
and other contact information of the seller.
By entering into our User Agreement, you agree that, with respect to
other users' personally identifiable information that you obtain
through the site or through an CWTI-related communication or CWTI-facilitated
transaction, you will only use this information for: (a) CWTI-related
communications that are not unsolicited commercial messages, (b)
any other purpose that such user expressly agrees to after adequate
disclosure of the purpose(s).
In all cases, you must provide users with the opportunity to remove
them from your database and review any information you have
collected about them. In addition, under no circumstances, except as
defined in this Section, can you disclose personally identifiable
information about another CWTI user to any third party without our
consent and the consent of such other user after adequate
disclosure. Note that law enforcement personnel and other rights
holders are given different rights with respect to information they
access.
CWTI does not tolerate spam. Therefore, without limiting the
foregoing, you may not add a CWTI user to your mail list (email or
physical mail) without their express consent after adequate
disclosure, even if said user has previously made a purchase from
you. We strictly enforce our Anti-Spam Policy! To report CWTI-related
spam to CWTI, please contact us at
http://www.cwti.us/Contact.asp
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